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Step 3: Add new users

Guide to adding new users in Elovate, including roles, permissions, and troubleshooting login issues.

Bring your team into Elovate so work doesn’t bottleneck with one account.

What you’ll do (takes ~1 minute per user)

  1. Go to Configuration → Settings in the left sidebar.

  2. Open the Users tab.

  3. Click Add new user.

  4. Fill in:

    • Name — full name

    • Email — work address (they’ll log in with this)

    • Password — temporary; the user can reset after first login

    • Role — choose the appropriate role for their responsibilities

  5. Click Save User.

Tips

  • Least privilege: pick the minimal role needed.

  • Moderation workflows: if the user must approve content/translations, give them a role that can moderate (approve/sync) rather than only edit.

  • Password resets: users can reset their own password from the login screen anytime.

Troubleshooting

  • No invite/confirmation email? Check spam and whitelist elovate.io.

  • Can’t log in? Reset password with the user’s email, then retry.

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