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Step 3: Add new users

Guide to adding new users in Elovate, including roles, permissions, and troubleshooting login issues.

Updated over a week ago

Bring your team into Elovate so work doesn’t bottleneck with one account.

What you’ll do (takes ~1 minute per user)

  1. Go to Configuration → Settings in the left sidebar.

  2. Open the Users tab.

  3. Click Add new user.

  4. Fill in:

    • Name — full name

    • Email — work address (they’ll log in with this)

    • Password — temporary; the user can reset after first login

    • Role — choose the appropriate role for their responsibilities

  5. Click Save User.

Tips

  • Least privilege: pick the minimal role needed.

  • Moderation workflows: if the user must approve content/translations, give them a role that can moderate (approve/sync) rather than only edit.

  • Password resets: users can reset their own password from the login screen anytime.

Troubleshooting

  • No invite/confirmation email? Check spam and whitelist elovate.io.

  • Can’t log in? Reset password with the user’s email, then retry.

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