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Statuses by App in Elovate

Updated yesterday

Understanding job statuses in Elovate helps you quickly see where your import, export, translation, or enrichment tasks stand, and whether any action is required.


Import

Status

Meaning

Scheduled

Import is scheduled and queued to run.

Validated

File checked, mapping/rules validated; ready to run.

Importing

Import task is running.

Done

Import finished in Elovate (verify results in Magento if applicable).

Error

A failure occurred (e.g., file/format/auth issues).


Export

Exports use the general job statuses (see below).
Scheduling (one-off/daily/weekly/monthly) is configured inside the export setup, but the status model is shared with other jobs.


Translations

Job level

Status

Meaning

New

Job created, not started.

Queued

Waiting to start.

Processing

Job in progress.

Generating

AI/provider is generating content.

Done

All items processed.

Item level

Status

Meaning

New

Not yet sent to provider.

Queued / Processing / Generating

In progress through the pipeline.

Done

Completed.

Error

Failed (e.g., provider/API/token/language issues).


Content Enrichment

Job (list) level

Status

Meaning

Generating

Preparing items for the list.

Processing

Items ready/in progress for editors/moderators; progress shown as processed/total.

Complete

All items processed and (if needed) approved.

Editor tasks

Status

Meaning

Processing

Awaiting edits.

Partial

Partially edited/saved; not yet complete.

Moderation tasks

Status

Meaning

Processing

Awaiting moderation.

Partial

Moderation started; not finished.

⚠️ Note: If you see Calculating during an AI action, this should be read as AI generating — a future update will align the label.


Search & Replace

Status

Meaning

Validating

Job configuration being validated.

Validated

Review-ready; mapped changes are known.

Importing

Applying the changes.

Done

Finished.


Synchronisation Logs (cross-app)

Status

Meaning

Success

Synced successfully to Magento.

Error

Magento or Elovate error (see details for code/message).

Pending

(If shown) waiting for a bulk endpoint to complete.


General Job Statuses (used across apps)

Status

Meaning

Generating

Job initialized; collecting items by rules.

Processing

Job running.

Complete

All items in the job finished.


Mini-Glossary (Elovate)

  • Job — A workflow that targets a set of entities (products, categories, CMS, etc.) with scope, rules, actions, and settings (e.g., scheduling, AI, moderation).

  • Continuous / Live job — A job that re-checks rules and picks up new items automatically (every ~30 minutes).

  • Rule builder — Filters/conditions to determine which items are included in a job (used in Translations, Export, etc.).

  • Editor / Moderator — Editors make changes; Moderators review/approve and (when auto-sync is off) publish to Magento.

  • Auto-sync vs Manual approval — With auto-sync, processed items go live immediately; without it, a moderator must approve before syncing.

  • (Product) Template (Export) — A saved set of attributes for fast, repeatable exports.

  • Revert import — Rolls back updated attributes from a given import to their previous values. Newly created products are not reverted.

  • Synchronisation Log — The audit trail of sync actions to Magento (with status and detailed error messages).

  • Glossary (Translations) — Term lists that enforce preferred terminology during AI/translation.

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