Frequently asked question's for translations.
What are the statuses in translations and what do they mean?
Job Overview:
New: The job has been created and is being processed by Elevate.
In Progress: The job is created and is being executed.
Error: There is an error in the job.
Success: The job has completed translations.
Product Overview:
New: The product has been created and is being processed by Elevate.
In Progress: The product is translated and is ready for moderation.
Error: There is an error with the product translation.
Success: The product has completed translations.
Moderate: The product is ready for moderation.
Does Elovate work with AI?
Yes, with Elovate you have the option to make use of DeepL Default, formal and informal.
How to filter in translation jobs?
Utilize either the search bar, translation type, synced webshop, translation status, or moderation status filter.
How to rerun a translation job?
Contact Elovate support by opening the Intercom chat or sending an email to [email protected].
How to check the translation log?
Navigate to: Apps > Synchronization Log. Then, go to 'Action Type' and select 'Translation.' You can also utilize the status filter to sort based on whether the product was successful or encountered an error.
How to correct a small mistake on multiple products?
Make use of the search & replace feature. Check this article on how to use search & replace: 'How to use Search & Replace?'
How to moderate your translations?
Go to APPS > Translations > Moderations
How do I create another translation option?
Contact Elovate support via Intercom or [email protected]