Skip to main content
Elovate Help Center
English
English
English
English
Search for articles...
All Collections
Troubleshooting and FAQ
Troubleshooting and FAQ
25 articles
Syncing to Magento
Syncing to Magento
When do changes sync to Magento?
How can I manually push a single item?
What happens if my Magento store is offline during sync?
Jobs & workflows
What is a job in Elovate?
Why is my job stuck in Processing?
Can I edit a job after it’s been created?
How often are rules checked for live/continuous jobs?
Rule builder
How does the rule builder work?
Can I combine multiple filters or groups?
Why is my filter returning no results?
Difference between “equals”, “contains”, and “in” conditions
AI usage
Which AI providers does Elovate support?
How do I enable AI features in Elovate?
How does AI token usage work and what happens if I run out?
Error handling
Where can I see job errors in Elovate?
Errors, how to find them?
How do I troubleshoot common errors in Elovate?
How to solve common errors?
What is the synchronisation log and how do I use it?
Permissions & access
How do I add or remove team members?
What permissions are required to create or approve jobs?
Glossary & terminology
What is a glossary in Elovate?
How are glossary terms applied during AI or translation jobs?
How do I handle glossary conflicts?
Billing & credits
How are AI/translation credits consumed?
How can I check my remaining credits?
What happens when I run out of credits?