Troubleshooting and FAQ
30 articles
What is a job in Elovate?
Why is my job stuck in Processing?
Can I edit a job after it’s been created?
How often are rules checked for live/continuous jobs?
No products match my triggerFix workflows that show no matching products by checking trigger rules, store scope and product data condit
Why is my AI Workflow stuck on Waiting?Understand why an AI Workflow remains in Waiting status and how to resolve common execution bottlenecks.
Why is my output awaiting moderation?Resolve AI Workflow outputs stuck in Awaiting moderation by reviewing, approving or declining generated results.
What do low confidence results mean?Understand what low confidence results mean in AI Workflows and how to improve output quality and reliability.
Why are products skipped in my AI Workflow?Understand why products are skipped in AI Workflows and how to fix trigger, scope or product data issues.